Privacy Policy

When you contact us by phone or by email, we collect the information you choose to provide, such as:

• Your name, company name, and role
• Contact details (phone number, email address, business address)
• Details about the facility and services you request, including preferred schedules
• Message content from quote requests or inquiries

We also collect standard technical information automatically when you visit our site, such as browser type, device type, pages visited, and general location data.

We use the information we collect to:

• Respond to quote requests and inquiries
• Prepare proposals and schedule cleaning services
• Provide and administer the services you request
• Send service updates, invoices, and — with your consent — occasional marketing communications
• Improve our website and services

We do not sell your personal information. We share it only with service providers who help us operate our business (for example, scheduling or email tools), with professional advisors, or when required by law. Any provider we work with is bound to use your information only on our behalf.

We keep personal information only as long as needed for the purposes described above, to meet legal, accounting, and insurance requirements, or to resolve disputes. When it is no longer needed, we securely delete or anonymize it.

Depending on your location — including rights under the California Consumer Privacy Act (CCPA) — you may request access to the personal information we hold about you, ask us to correct or delete it, or opt out of marketing communications. To exercise any of these rights, contact us at info@dldcleaning247.com or call (213) 544-6959. We will not discriminate against you for exercising your privacy rights.

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control cookies through your browser settings; disabling them may affect some site features.

We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, but we take protecting your data seriously.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted means you accept the updated policy.